Purchase and Payment Policy

1. Purchasing Instructions

Once the event is over, athletes can purchase their race photos through bibpix.net or bibpix.ca in the following steps:

Step 1: Visit bibpix.net / bibpix.ca once the event is concluded.
Step 2: Select your preferred package (Single photo, Photo sets, or All-inclusive digital bundle). Prices are listed per event.
Step 3: Select your photos and enter your details: Full Name, Bib Number, and Email.
Step 4: Complete the secure online payment via VNPAY, VNPT EPAY or Stripe.
Step 5: BIBPIX will instantly send a confirmation email with a link to download your high-resolution photos.

Note: Our website is available 24/7. Typically, race photos remain available for purchase for 90 days following the event conclusion.

BIBPIX is committed to storing only the minimum information necessary to process your order and provide customer support.

Information we store:

User-provided data: Event name, Full Name, Email, Bib Number, and selected photo IDs.
Transaction data: Payment provider (VNPAY/VNPT EPAY/Stripe), Transaction ID, Status, and Timestamp.

Information we DO NOT store:

Financial Data: We do not store your credit card numbers, debit card details, or bank account information.
Sensitive Data: We do not store passwords or any other sensitive credentials used during the payment process.